Last Updated: March 31, 2025

At Vamos Flooring (Pty) Ltd, we value your privacy and are committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA) in South Africa. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us through our website, emails, or phone calls.

1. Information We Collect

We may collect the following personal information when you contact us, request a quote, or engage with our services:

• Name, email address, phone number, and physical address.
• Details about your project or inquiry (e.g., flooring needs).
• Website usage data (e.g., IP address, browser type) through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide quotes for epoxy and polyurethane flooring solutions.
• Process and manage your orders or service requests.
• Improve our website and services through analytics.
• Send you updates or marketing messages (only with your consent).
• Comply with legal obligations under POPIA.

3. How We Share Your Information

We do not sell or share your personal information with third parties, except:

• With trusted service providers (e.g., payment processors or delivery partners) who help us fulfill your requests.
• When required by law or to protect our rights and safety.

4. How We Protect Your Information

We take reasonable steps to secure your data, including:

• Using secure servers and encryption for online transactions.
• Limiting access to your information to authorized staff only.
• Regularly reviewing our security practices to ensure compliance with POPIA.

5. Your Rights Under POPIA

You have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct or delete your information if it’s inaccurate.
• Object to or restrict the processing of your data.
• Withdraw consent for marketing communications at any time.
  To exercise these rights, please contact us at admin@vamosflooring.co.za or 060 942 8049.

6. Cookies and Tracking

Our website uses cookies to improve your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

7. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize your data.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., social media pages like Facebook and Instagram). We are not responsible for their privacy practices, so please review their policies before sharing your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

• Email: admin@vamosflooring.co.za
• Phone: 060 942 8049
• Address: 42 Vivian Rd, Willow Park Manor, Pretoria-East 0184